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Privacy Policy

Privacy Policy

Effective Date: October 27, 2024

At AcademyIgnite, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use and share it, and your rights regarding your data.

1. Information We Collect

We collect various types of information to provide you with a better learning experience:

  • Account Information: When you create an account, we collect your name, email address, password, and other basic details needed to manage your account.
  • Profile and Course Information: Information you provide in your profile, as well as data on the courses you enroll in or create, such as course preferences, progress, and completion status.
  • Payment Information: When making purchases, we collect payment details (such as credit card information or payment provider details) to process transactions. This information is securely managed by our payment processors and not stored on AcademyIgnite servers.
  • Usage Data: Information about how you interact with our website and apps, including IP addresses, device information, browser type, pages visited, and interactions on our site. We collect this data to improve platform performance and personalize your experience.
  • Cookies and Tracking: We use cookies and similar technologies to enhance site functionality, remember your preferences, and analyze website traffic. See our Cookie Policy for more information.

2. How We Use Your Information

AcademyIgnite uses your data to:

  • Provide, maintain, and improve our platform and services.
  • Personalize your experience by recommending courses and content based on your interests and activity.
  • Process transactions and manage your purchases, subscriptions, and credits.
  • Send you important updates, such as changes to our terms, promotions, and notifications about your account.
  • Analyze trends and user behavior to enhance our platform functionality and content offerings.

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We share information with trusted third-party service providers who assist with functions such as payment processing, data analytics, marketing, and customer support. These providers are required to use your information solely for the services we request.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to a government request.
  • Business Transactions: In the event of a business transaction, such as a merger, acquisition, or asset sale, your information may be transferred as part of the assets involved in such a transaction.
  • Instructors and Partners: For users enrolled in courses, we share certain information with instructors to facilitate course engagement and feedback.

4. Your Choices and Rights

You have certain rights over your personal information. Depending on your location, your rights may include:

  • Access and Update: Access your information and make updates directly in your account settings.
  • Delete Your Account: You may request to delete your account and personal data by contacting us at support@academyignite.com.
  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails using the “unsubscribe” link in our emails or by adjusting your notification settings.
  • Cookies and Tracking Preferences: Manage cookies through your browser settings or by adjusting your preferences in our Cookie Policy.

5. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your personal data, no transmission over the internet or electronic storage is completely secure.

6. Data Retention

AcademyIgnite retains your information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. If you terminate your account, we will retain your data only as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

If you are accessing AcademyIgnite from outside your region, please note that your information may be transferred, processed, and stored in a country different from your own. We ensure such transfers comply with applicable data protection laws and use safeguards such as standard contractual clauses.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The “Effective Date” at the top indicates the latest revision. We encourage you to review this policy regularly.

9. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: support@academyignite.com